Cancellation Policy

Wayworx Detailing – Booking Policy At Wayworx Detailing we aim to provide a professional, reliable service with clear communication from booking through to completion. Please take a moment to read the following booking policy before confirming your appointment. 📅 Bookings & Availability • All bookings are subject to availability and confirmation. • Appointments are available 7 days a week, including weekends. • Time slots are allocated based on the service booked — please allow adequate time for your chosen package. 🚗 Vehicle Condition • Packages are based on vehicles in average condition. • Excessively soiled vehicles (heavy pet hair, biohazards, excessive mud, paint contamination, etc.) may require additional time and product usage — this will always be discussed before work begins. • Accurate descriptions and photos at booking help ensure the correct service is scheduled for complete customer satifaction ☔ Weather & Mobile Detailing • As a mobile service, weather conditions can affect appointments. •. Heavy rain, strong winds, extreme cold Could have an effect on your booking and may need to reschedule • Wherever possible, alternative dates will be offered promptly. ❌ Cancellations & Rescheduling • We kindly ask for at least 48 hours’ notice for cancellations or rescheduling. • Late cancellations or no-shows may result in a cancellation fee, particularly for longer or specialist bookings. • This helps protect time allocated exclusively for your vehicle. 💳 Deposits • Paint correction and ceramic coating services require a booking deposit to secure the appointment (50%) • Deposits are non-refundable but can be transferred if sufficient notice is given. 🔑 Access to Vehicle • Please ensure clear access to the vehicle and sufficient space to work safely. • Vehicles should be free of personal belongings where possible to allow thorough cleaning. • Power and water access may be required for certain services (this will be confirmed in advance). ✨ Satisfaction & Standards • Every vehicle is treated with care using safe methods and safe professional products. • Results will reflect the condition of the vehicle and the service booked — unrealistic expectations will always be discussed honestly beforehand • Your satisfaction matters, and any concerns should be raised at the time of completion.